Helpdesk and Support
• Canadian Based - no Outsourcing
• Quick Response Times
• Stringent SLAs
• Remote and Onsite
• Live Operators, No IVRs
Your IT, Managed Right.
At ACS, our team works with you to ensure your IT infrastructure supports growth, productivity, and efficiency—allowing you to focus on what matters most.
We have expertise across multiple industries, including healthcare, manufacturing, and agriculture, and have built a solid reputation for helping businesses overcome IT challenges.
Account Manager
• Dedicated Point of Contact
• Oversees Licensing, Renewals & Upgrades
• Budget and Resource Planning
• Client Advocacy and Issue Resolution
Operations Manager
• Reporting & SLA Management
• Vendor Management
• Project Management
• Compliance Management
Service Operations
• Patch Management and Maintenance
• Performance Monitoring & Alerting
• Flexible Maintenance Windows
• Client Ticketing Portal and Dashboard
• Controlled Document Access
Fully Managed IT Services
24/7 monitoring and proactive support to ensure your systems run smoothly and securely.
Healthcare IT Solutions
Tailored IT strategies for healthcare providers, including EHR systems, HIPAA compliance, and data security.
Co-Managed IT
A flexible solution that complements your internal IT team, enhancing capabilities while sharing the management load.
Cybersecurity Solutions
Robust managed cybersecurity services to protect your business from evolving cyber threats.
Cloud Services
Scalable, secure cloud solutions to improve collaboration and ensure business continuity.
Disaster Recovery
Reliable backup and recovery systems to safeguard critical data and minimize disruptions.
IT Solutions Built for Healthcare
Complete IT protection and support for healthcare. ACS delivers fixed-fee Managed IT with industry expertise, ensuring secure operations, higher uptime, and a focus on patient care—at a fraction of in-house costs.
Powering Manufacturing Success
Our regional and industry expertise ensures your technology drives productivity, not costly complexity. With cybersecurity, network optimization, and reliable backup solutions geared just for manufacturers, we’ll get you all the right pieces - without the cost of an in-house team! Partner with ACS to streamline operations, protect your data, and stay ahead in manufacturing.
Sustainable Greenhouse Growth
Our fixed-fee Managed IT keeps your greenhouse efficient, secure, and productive. With cybersecurity, cloud solutions, and network management, we handle the tech so you can focus on growth.
Proactive IT Administration
Proactive management, maintenance and monitoring services prevent costly downtime, ensuring your systems run smoothly and your budget stays on track.
Reduce Downtime
Experience worry-free IT operations with proactive service, ensuring increased uptime, reliability, and smooth business performance.
Predictable Expenses
Achieve financial stability with our fixed-fee healthcare services, you can plan your IT expenditures confidently, avoiding unexpected surprises.
Healthcare Expertise
Gain access to a team of IT professionals with industry-specific qualifications to help you make the most of your IT investments.
Staffing Advantage
Eliminate the need to hire, manage and retain additional staff.
Consistent Workstation Experience
We standardize all workstations so healthcare professionals can move seamlessly without downtime, improving productivity and patient care.
Transparency SLAs
Our clear Service Level Agreements (SLAs) provide full transparency into costs, so you know exactly what you’re paying for and can budget accordingly.
Patient Privacy and Compliance
We implement top-tier data protection protocols and ensure full compliance with PIPHA and PIPEDA regulations, safeguarding your patients' privacy and keeping your organization audit-ready.
Specialized Security
Recognizing healthcare is a prime target for cyberattacks, we implement heightened security measures that go beyond standard practices.